Shipping policy

Shipping Policy

Thank you for visiting and shopping at Moven Egypt.
The following are the terms and conditions that constitute our Shipping Policy.

1. Domestic Shipping Policy (Inside Egypt)

  • Shipment processing time:
    All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

  • Shipping rates & delivery estimates:
    Shipping charges for your order will be calculated and displayed at checkout.
    Standard delivery time is 2–5 business days depending on your location.

  • Shipment confirmation & order tracking:
    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

  • Damages:
    Moven Egypt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

2. International Shipping Policy

  • Currently, we do not ship outside Egypt.
    If international shipping becomes available in the future, we will update this policy accordingly.